Before Inquiring
■Regarding Inquiries
We do not provide support via telephone. For all inquiries, please contact us via the dedicated support e-mail address below. Please note that English is the only supported language.
In addition, please note that we cannot answer questions about game strategies or specifications.
■Contact Via E-mail
We will reply only to the e-mail address you provide for contact purposes.
- Please be sure to provide an e-mail address that we can reply to.
- Please check your Spam or Promotion folders, and make sure you can receive e-mails from the "@fate-go.us" domain to receive updates and replies.
- If an e-mail address has two or more consecutive periods (..) or a period right before the @ mark, we may not be able to receive or reply to that e-mail, so please use a different e-mail address.
- After you submit your inquiry, an automatic confirmation email will be sent to the email address you provided.
- Please note that it may take some time for us to respond.
- We will not respond to suggestions or feedback, but we will review all content and use it for future reference.