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  • No : 22
  • Published Date : 2026/05/01 00:00
  • 更新日時 : 2026/05/26 23:15
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I received notifications for Master Missions and Event Missions that can be claimed, but I can't claim them.

I received notifications for Master Missions and Event Missions that can be claimed, but I can't claim them.
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Answer

Please try changing the mission status.
 
On the mission confirmation page, tap the mission display status options in the upper right corner to change the mission status to <Available for Collection>.
*The mission status options will rotate between "ALL", "Not Opened", "In Progress", or "Completed", lastly "Available for Collection".
 
If the issue persists after performing the above steps, please contact us for further assistance.

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